Privacy Policy
Users from the European Union
118 Information Ltd comply with the European Union Privacy Principles and this web site meets all the requirements of the European Union Directive on Data Protection. All customers who are residents of the European Union and use this web site are entitled to all protections and procedural recourses entailed in this directive.
Information Collection and Use
118 Information Ltd is the sole owner of the information collected on this web site. By its nature, the data displayed to you on this site is available for use in various business directories, for your marketing purposes. We allow you to enter or amend your data via this web site, and all updates become available for use in those business directories. We verify changes before accepting them, often by telephoning the business, so that your information is not accidentally corrupted or abused.
Opt Out Procedures
Once you have established ownership to your data, you can 'opt out' by requesting that your data be deleted from the directories, using the delete options within this site. We will normally ring you back to confirm this.
Security of your Personal and Business Information
118 Information Ltd takes every precaution to protect and keep up-to-date our users' information. As an example, we use 'captcha' images (distorted numbers displayed as images), and other techniques, to prevent automated mining of the database. We ask you to keep your passwords safe, to avoid allowing other people to request changes on your behalf. In most cases, though, we will phone the business back before accepting a change.
Information Requests
We ask that users provide correct 'senior contact' information to allow us to verify their information. We also ask for the user's own name, so that we can advise the senior contact who initiated a change.
Cookies
This website currently uses cookies only for internal system purposes. Cookies are not used to store any of the personal/business information that you provide.
Log Files
We record log files of each request for a page, and capture the IP address supplied with the request. We may use these to investigate site abuse, if necessary. We may also use these logs to analyse site usage, at an aggregate level.
Links
This web site may contain links to other sites. Please be aware that 118 Information Ltd is not responsible for the privacy practices of such other sites. We encourage our users to be aware of this when they leave our web site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Correcting/Updating Personal and Business Information
This web site allows you to correct and update your own data.
Available Enforcement Procedures
Any user who believes that this Privacy Statement is not being adhered to is entitled to several available enforcement procedures: (1) the first step is to contact us (see the Contact Us link on each page). We will conduct an internal investigation and report our findings to the aggrieved user; (2) if the user is not satisfied with the results, they may avail themselves of the European Data Protection Authority, who may choose to audit this web site. 118 Information Ltd is committed to cooperate with, and will cooperate with, the European Union Data Protection Authority. We reserve the right not to investigate any claims we deem to be frivolous.